At HamariSawari, accessible from https://hamariswari.com/, one of our main priorities is the privacy of our users. This Privacy Policy explains the information collected, used, shared, and protected when you use the HamariSawari website and mobile applications, including our rider and driver services.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies to information collected through the HamariSawari website, mobile applications, and related ride-sharing services.
By using our website or mobile applications, you acknowledge this Privacy Policy. Where required, the app will request your permission before accessing sensitive information such as your device location.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Our mobile applications access and collect your device's approximate and precise location data when you use location-based features. With your permission, location may also be accessed in the background while you are waiting for a driver, completing an active ride, or providing an active ride as a driver, even when the app is not visible on screen.
We use location data to:
Location data may be shared with the rider or driver matched to a trip, and with service providers that support essential app functions such as maps, navigation, hosting, analytics, safety, and customer support. We do not sell personal location data. We retain location and trip information only for as long as reasonably necessary to provide the service, maintain safety and business records, resolve disputes, prevent fraud, and comply with legal obligations, after which it is deleted or anonymized.
You can allow or deny location permission and change it at any time in your device settings. Disabling location access may prevent pickup, matching, navigation, trip tracking, and other core ride features from working correctly. For a clearer explanation of when and why the app uses foreground and background location, please read our User Location Disclosure.
We use the information we collect in various ways, including to:
HamariSawari follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, HamariSawari uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You may consult this list to find the Privacy Policy for each of the advertising partners of HamariSawari.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on HamariSawari, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that HamariSawari has no access to or control over these cookies that are used by third-party advertisers.
HamariSawari's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
HamariSawari does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.